TERMS & CONDITIONS
Terms and Conditions of Jelleyworld narrow boat hire 2020. From hereon in Jelleyworld narrow boat hire will be known as “the Company” and the customer known as “the Hirer”.

1. Booking – The booking is confirmed when the deposit or the full holiday value has been received by the Company. The balance of the hire fee is payable six weeks before the commencement of the holiday.

2. Cancellation—Holiday cancellation must be notified to the Company by telephone and in writing. If the Hirer cancels the booked holiday at any time or for any reason they will incur a cancellation charge of 20% of the value of the booking. Late Cancellation charges: If the cancellation is notified to the Company any later than six weeks before the commencement of the hire period the Hirer will be liable for the full value of the booking. The Company will endeavour to re-let all or part of the cancelled booking and will reduce the amount of any late cancellation charges by the amount of the re-lettings. If the Company is unsuccessful then the Hirer will remain liable for the full value of the holiday.

3. Reduced Cruising Terms – Canal and River Trust may impose stoppages at any time for maintenance purposes which are beyond the control of the Company. This could restrict the extent of your proposed cruise but does not constitute grounds for cancellation of your holiday or refunds of any kind.

4. Hirers—The Company will not hire a boat to anyone under the age of 18. No person under 18 may control a boat unless under the direct supervision of a responsible adult. No boat may carry more persons than the licence permits. Please telephone the Company before you book if there are any infirm or disabled persons in your group. The Company will help where possible but practical considerations of the suitability of the boats and the waterways are beyond the Company’s control.

5. Company Reservation— The Company reserves the right to refuse to hand over a boat to any person who in the Company’s opinion is not suitable to take charge of the boat. In this event the hire charge will be refunded in full and the Hirer will have no further claim upon the Company. If, owing to circumstances beyond the Company’s control, we are unable to provide the boat booked, or a suitable alternative, the Company will refund the full price of the holiday and the Hirer shall have no further claim against the Company.

6. Hire Period—Boats may be collected from Tattenhall at 1.0 p.m. on the start day and tuition will be given if required. Boats must be returned to Tattenhall in a clean condition by 9.30 a.m. and vacated by 10.00 a.m. prompt. It is the Hirer’s responsibility to ensure that sufficient time is allowed to return to the marina on time. It is a condition of hire that boats are returned to Tattenhall Marina. Failure to do so will result in the Hirer being charged for the collection of the boat.

7. Diesel and pump outs—The boat is handed over with full diesel tank and with the toilet holding tank pumped out. This will normally suffice for a week’s cruising. Hirers are advised that additional pump-outs are necessary on longer cruises. Any additional pump-outs required during the period of hire are the Hirer's responsibility.

8. Damage Waiver The accidental Damage Waiver is non refundable and does not cover damage arising from speeding, contact with a lock cill causing damage to the rudder, skeg or stern gear, TV aerials, malicious or intentional damage to the boat, or to other boats and/or property, loss or damage of boat inventory and equipment. The late return of a boat or the return of a boat in an unclean condition is not covered by the Damage Waiver. The Hirer will indemnify the Company against all costs, damage, expenses, liability and claims howsoever arising from the negligence, neglect or default of the Hirer to the extent that they are not covered by the Company’s policy. All bookings are subject to an £250 returnable damage deposit (cash only)

9. Repairs—Repairs are the responsibility of the Company and should not be put into the hands of a third party without the managers authority.

10. Delays—The Company is not responsible or liable for damage or loss beyond our reasonable control including (without limitation), death or personal injury of hirers, their crew and passengers: loss or damage to property: nonfulfilment or interruption of the booking or delays: breakdowns; mechanical problems; defects; damage; restrictions or obstructions; repairs or damage to waterways; non-availability of routes; navigational works; storms; floods; droughts; ice; loss or shortage of water or other weather conditions; rationing; shortage or non-availability of fuel; or in respect of any consequential loss, damage, expense, injury or claim.

11. Navigation and Accidents—The Hirer is responsible for the safe navigation of the boat and is expected to comply with the relevant navigation bylaws, including those relating to speed and cruising after dark or in fog, which are forbidden. A boaters handbook is available from our office and issued at the start of each hire period. The towing of other boats or using tidal waters without consent is also forbidden. In the case of an accident you must notify the Company immediately with full details including names and addresses of any witnesses and the name of any other boat involved. In no circumstances should anyone admit liability. An accident form is included within the boat manual. If the Hirer is involved in an accident which subsequently is the subject of an insurance claim, the Hirer will be liable to cover the costs of the Company’s insurance excess.

12. Car Parking—Free car parking is provided but the Company emphasises that they do not accept any liability for loss or damage to vehicles or their contents, The Hirer is particularly advised not to leave any valuable or readily portable items in their vehicles. Property left on boats can only be returned after receipt of agreed postage and packing charges.

13. Pets— Well behaved pets are welcome, The Hirer must provide their own pet baskets, blankets and all equipment. Pets must not be left unattended and are not allowed on bedding or furniture. In the case of damage being caused by the Hirer’s pet they will be held responsible for the cost of repairing such damage.

14. Insurance – The boats, their equipment and inventory are insured by the Company against public liability risks. The Company’s insurance does not cover personal accidents or loss or damage to personal effects. Hirers and their crews are strongly advised to take out their own personal insurance cover.

15. Complaints—The Company operate to a high standard and would like the Hirer to relay any problems not noticed upon collection of the vessel before departure from Tattenhall or arising during the holiday as soon as possible. This will allow the Company to correct them immediately. the person who made the original booking is requested to send details within seven days from the end of the cruise. The Company shall not be held responsible or liable if you return the boat early due to the Hirer’s personal circumstances, weather conditions or conditions of the waterways.

16. Fuel & Pump Out—The boat will be provided with a full tank of fuel and empty toilet tank and it must be returned with a full tank of fuel and empty toilet tank at the hirer’s expense. Fuel and pump out can be purchased from Tattenhall Marina upon return.